FAQs
Answers to Your Important Questions – Making Your Journey with Sea Masters Clear and Convenient
What sets Sea Masters apart from other yacht agencies in Costa Rica, Galapagos, and Panama?
Sea Masters is unique due to our commitment to excellence and our comprehensive range of services. With over 16 years of experience, we specialize in providing outstanding services and tailor-made solutions, ensuring a seamless and satisfying experience for every captain and crew.
Are the technicians and craftsmen at Sea Masters certified and experienced?
Absolutely. Our team comprises highly skilled, certified technicians and craftsmen with extensive backgrounds in yacht maintenance and repairs. We pride ourselves on delivering quality workmanship that meets international standards.
How quickly can spare parts be sourced, and are there any limitations for specific brands or models?
We guarantee a swift spare parts procurement process, often within three days, regardless of the brand or model of your yacht. Our extensive network allows us to source a wide range of high-quality parts efficiently.
How safe and stable is the environment in Costa Rica for my yacht and crew?
Costa Rica is renowned for its safety, political stability, and low crime rates, making it an ideal destination for yachts and their crews. You can expect a secure and welcoming environment during your stay.
What type of maintenance and repair services does Sea Masters offer?
Our services cover a wide spectrum, from routine maintenance like oil changes to specialized repairs and welding works. We ensure that all services are performed to the highest standards by our certified technicians.
Does Sea Masters offer customized itineraries and tours for captains and their crews?
Yes, we specialize in creating unique and customized itineraries and tours, tailored to the preferences and interests of each captain and crew. Our local expertise ensures an unforgettable experience.
What is the process of customs clearance through Sea Masters?
We streamline the customs clearance process, making it hassle-free for our clients. Our experienced team handles all the paperwork and formalities, ensuring a smooth and quick clearance.
What kind of supply and provisioning services can I expect from Sea Masters?
We offer a comprehensive range of supply and provisioning services, including high-quality food, beverages, and other essentials. Our team ensures that you receive the best products, catered to your specific needs.
Can Sea Masters assist with logistical and operational challenges?
Definitely. We offer extensive support in addressing various logistical and operational challenges, ensuring that every aspect of your journey is well-coordinated and stress-free.
How do I book a service with Sea Masters, and what are the payment terms?
Booking with us is straightforward. You can contact us via phone, email, or our website. Our payment terms are flexible, and we offer various options to suit your convenience. We’ll guide you through the booking process, making it simple and transparent.